Online Banking Safety Tips

Internet and mobile banking is very convenient, and allows us to be in complete control of our finances from wherever we are, but we need to be assured that our money is safe. The major banks are committed to investing in the technology to secure these online services, but let’s not forget that we all have a part to play in protecting our accounts and there are some very simple steps we should all take – these are things like only downloading the official banking app, keeping log-in details private and installing security software.

Digital Safety Tips

• Protect your computer, laptop, tablet or mobile device with the latest security software and install regular updates.
• Only visit your bank’s online banking site from a trusted bookmark or by typing the site address in your browser
• Always use official mobile banking apps provided by your bank and only download apps from official app stores
• When using a public wi-fi hotspot, log in or send personal information only to websites you know are fully encrypted.
• Don’t stay permanently signed in to accounts. When you’ve finished using an account, log out.
• Keep your PINs, passwords, bankcard details and authorisation codes to yourself – don’t share them with anyone who phones, emails or calls at your door
• Strengthen your passwords with letters, numbers and symbols and don’t write them down
• Check statements regularly and inform your bank about any odd activity
• Keep your bank updated with your latest contact numbers so it can get in touch if they identify suspicious transactions